Your privacy matters to CoreDriveAI. We collect and process information only for legitimate business, security, operational and service-delivery purposes, as described in this policy.
1. Scope of this policy
This Privacy Policy applies to information processed through CoreDriveAI websites, user accounts, dashboards, software products, Chrome extensions, applications, connected services, customer support channels and related business operations.
Some CoreDriveAI products may provide additional privacy notices when their features require product-specific information or permissions.
2. Information we collect
The information we collect depends on how you interact with CoreDriveAI and which services you use.
Account information
When you create or manage an account, we may collect:
- Name and email address
- Company or organization name
- Country or region
- Account preferences and profile information
- Authentication, verification and account-security data
Product and service information
When you use CoreDriveAI products, we may process:
- Product identifiers and configuration settings
- License and subscription status
- Connected website, extension, application or project information
- Feature usage and operational activity
- Error reports, performance information and diagnostic logs
- Automation, monitoring and security event information
Technical and usage information
We may automatically receive technical information such as:
- Internet Protocol address
- Browser and device type
- Operating system
- Approximate country or region
- Pages visited and product features used
- Referring pages and traffic sources
- Request timestamps, session activity and error information
Support and communication information
If you contact CoreDriveAI, submit a support ticket or communicate with our team, we may collect your contact information, message content, attachments and information required to investigate or respond to your request.
Billing information
When paid services become available, payments may be processed by an authorized third-party payment provider. CoreDriveAI may receive information such as transaction identifiers, customer identifiers, subscription status, billing country, currency, payment status and limited payment-method details.
CoreDriveAI does not intend to store complete payment-card numbers or card security codes on its own website servers.
3. How we use information
CoreDriveAI may use information to:
- Create, authenticate and manage user accounts
- Provide websites, applications, Chrome extensions, dashboards, APIs and related services
- Manage products, plans, subscriptions and licenses
- Process customer requests and provide support
- Monitor performance, reliability and security
- Detect abuse, fraud, unauthorized access and policy violations
- Diagnose errors and improve product functionality
- Measure website traffic and product usage
- Send service, account, security and billing communications
- Comply with legal, regulatory and contractual obligations
- Protect the rights, safety and property of CoreDriveAI, its users and others
4. AI and automated features
Some CoreDriveAI products may use artificial intelligence or automated systems to help analyze information, generate content, identify technical issues, provide recommendations, categorize requests or support software operations.
Information submitted to an AI-enabled feature may be processed by CoreDriveAI and approved service providers solely as needed to provide, secure and improve that feature.
Users should avoid submitting passwords, payment-card information, private access keys, confidential source code or other highly sensitive information unless a feature specifically requires it and appropriate protections are provided.
5. Chrome extensions and connected products
CoreDriveAI Chrome extensions and connected applications may request permissions required for their stated functions. The exact permissions and information accessed depend on the individual product.
Each product should use only the permissions necessary to provide its disclosed functionality. Product-specific disclosures may be provided through the Chrome Web Store, application listing, documentation or product interface.
6. Cookies and similar technologies
CoreDriveAI may use cookies, local storage and similar technologies to:
- Maintain authenticated sessions
- Remember preferences
- Protect accounts and prevent abuse
- Understand website and product usage
- Improve performance and user experience
Additional information is available in our Cookie Policy.
7. How information may be shared
CoreDriveAI may share information only when reasonably necessary for the purposes described in this policy, including with:
- Hosting, database, authentication, storage and infrastructure providers
- Payment processors and billing service providers
- Email, customer-support and communication providers
- Analytics, security, monitoring and error-reporting providers
- AI and automation service providers used to deliver requested functionality
- Professional advisers, auditors or legal representatives
- Government authorities when disclosure is legally required
- A purchaser, successor or partner involved in a legitimate merger, acquisition, financing or transfer of business assets
Service providers are expected to process information only for authorized purposes and subject to appropriate contractual or legal obligations.
8. Data retention
CoreDriveAI retains personal information only for as long as reasonably necessary to provide services, maintain security, resolve disputes, enforce agreements, comply with legal obligations and support legitimate business operations.
Retention periods may vary depending on the type of information, the product used, account status, contractual requirements and applicable law.
9. Data security
CoreDriveAI uses administrative, technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, loss or misuse.
These measures may include authentication controls, access restrictions, encrypted network connections, database security policies, monitoring and secure infrastructure services.
No online service can guarantee absolute security. Users are responsible for protecting their passwords, devices, access keys and account credentials.
10. International data processing
CoreDriveAI and its service providers may process information in countries other than the country where you live. Data-protection laws may differ between jurisdictions.
Where required, CoreDriveAI will use appropriate legal and contractual safeguards for international transfers of personal information.
11. Your privacy rights
Depending on where you live and subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate or incomplete information
- Request deletion of eligible information
- Request restriction of certain processing
- Object to certain processing
- Request a portable copy of eligible information
- Withdraw consent where processing relies on consent
- Opt out of certain data sharing where applicable
- Submit a complaint to an applicable data-protection authority
These rights are not absolute and may be limited by legal, security, contractual or operational requirements.
To submit a privacy request, contact privacy@coredriveai.com . We may need to verify your identity before completing the request.
12. Children's privacy
CoreDriveAI services are intended for users who are legally able to enter into a binding agreement. They are not directed to children under 13, or a higher minimum age where required by local law.
If you believe a child has submitted personal information without appropriate authorization, contact us so we can investigate and take appropriate action.
13. Third-party websites and services
CoreDriveAI may link to or integrate with third-party websites, applications, repositories, hosting services, analytics platforms or other services.
Their privacy practices are governed by their own policies. CoreDriveAI is not responsible for how independent third parties collect or use information.
14. Changes to this Privacy Policy
CoreDriveAI may update this Privacy Policy when products, technologies, legal requirements or business practices change.
The updated version will be published on this page with a revised effective date. Where required, we may provide additional notice of material changes.
15. Contact CoreDriveAI
Privacy questions and requests: privacy@coredriveai.com
General support: support@coredriveai.com
Security concerns: security@coredriveai.com
Website: coredriveai.com
Effective date: July 13, 2026